How ordering works
This website is a catalog and a quote cart, not a checkout. You tell us what you need, we confirm price, shipping and lead time in writing, and only then do you pay.
The four steps
-
1. Build your quote cart
Add models and quantities. The cart is stored in your own browser only. We cannot see it, and it is not an order yet.
-
2. Send the order request
Enter your name, email and shipping country, then submit. Your email app opens with a fully formatted request including a reference number, the line items, unit prices and the estimated subtotal.
-
3. We quote within 1 business day
You receive an invoice with confirmed pricing, shipping cost, taxes or duties where applicable, lead time and payment options. Nothing is charged before that.
-
4. Pay and track
Accept the invoice and we dispatch in about 2 business days. Tracking follows the same day the parcel leaves the warehouse.
What the invoice covers
- Unit prices confirmed at the price shown, per line, in USD.
- Shipping quoted by weight, destination and speed. Free ground shipping on US orders over $150.
- Tax and duties shown separately where they apply; export orders may be zero-rated.
- Lead time per line, so a part-shipment can leave earlier if you prefer.
- Payment options for card, bank transfer or business terms on repeat orders.
Good to know
- 24-month hardware warranty on every unit.
- 30-day returns on unused equipment in original packaging.
- Volume pricing from 10 units of a single model. Ask for a quote.
Questions buyers ask
Do I have to create an account?
No. There is no login, no password and no stored payment method. Your cart lives in your browser and is sent to us as an email when you submit it.
Are the prices on the site final?
They are the unit price we work from. Shipping, tax and duties depend on your destination and are confirmed on the invoice. If a supplier price moves before we quote, we tell you before you pay.
Do the cameras need a subscription?
No. Every camera records to a microSD card or to a local NVR. Cloud storage is optional on the models that support it, and nothing stops working if you decline it.
Can I order from outside the United States?
Yes. We quote international shipping and export documentation separately, and we flag any model that cannot be shipped to your country, usually for a radio-certification reason rather than a stock one.
What if I need help specifying a system?
Send a rough plan (how many entrances, how long the cable runs are, whether there is power) and we will come back with a bill of materials from the 30 lines we stock across 6 categories.